Polycom Cx700 Firmware Upgrade Lync
I'm new to the Polycom family of products, so I'm hoping someone can help me out. We purchased two new CX700 and they came with Firmware v1.0.522.34. We're currently running Lync Enterprise Server 2013, and I've read online about how you can't jump right to the latest firmware; you. Re: How to update polycom cx700 with lync basic to firmware 4.0.7577.4451. Hello Frank kortenray, Polycom and other manufacturers produce these optimized for Microsoft® Lync® devices after a reference design and the embedded OS running on the phones is provided, supported and maintained by our partner Microsoft®. The latest firmware version 5.0.1 Supports more Lync features such as PIN Authentication and update the device using Lync Server device update platform like the rest of the CX series. Polycom has introduced the new BToE (Better Together over Ethernet) application to support VVX series to integrate tightly with the Lync Client. Re: Upgrade CX700 - Lync 2013 (On Premise) Hello alccc, Polycom and other manufacturers produce these optimized for Microsoft® Lync® or Skype® for Business devices after a reference design and the embedded OS running on the phones is provided, supported and maintained by our partner Microsoft®. In order to utilize Lync integration a must first be used to upgrade devices running 3.x to 4.x. This process can be used on any of the Polycom SIP Phones which support 4.x software today (SoundPoint IP, SoundStation IP, VVX, and SpectraLink models).
I recently received two “original” Tanjay (Polycom CX700) phones from a colleague asking me if I could get them upgraded to Lync. These contained beta Phone Edition software on them: 1.0.199 (1.23)
Since this was pre-OCS R1, I really wasn’t interested in installing OCS R1 and configuring the awful WSS method to update devices. I know for a fact, that you cannot directly upgrade these to Lync firmware, so all of my hopes were being able to perform the first couple of upgrades using an OCS R2 server.
I started searching the Internet for tips and came across a guide that addressed my exact need! Rick Varvel wrote this very detailed guide that explained the process of getting the beta firmware to an OCS R2 firmware. Once on an OCS R1/R2 firmware, I knew I could easily get it to Lync firmware since either version can be upgraded directly to Lync.
I won’t go into too much detail since the guide is very detailed itself. You must follow this guide exactly! I actually skipped a step that made my first couple of attempts fail. My OCS R2 deployment was internal only so I thought I could get away with not setting the External URL settings for the Device Update service. As the guide says, you must configure the ExternalUpdatesDownloadURL and ExternalUpdatesStoreURL to a non-NULL value. Once I did this, the updates started flowing.
The high-level update process was as follows:
x64-bit driver. x64-bit driver. x64-bit driver. x64-bit driver. Asus laptop drivers for windows 10 64 bit. x64-bit driver.
OCS R2 Update Service
Polycom Cx700 Firmware Upgrade Lynch
- 1.0.199 (1.23) –> 1.0.522.101 (1.23)
Lync Server Update Service
- 1.0.522.101 (1.23) –> 4.0.7577.296 (1.23)
Now my newly updated CX700 shows the latest Lync firmware:
Polycom Cx700 Microsoft Teams
I know this post won’t help out too many people unless they find a dusty closet with a bunch of phones in it, but thought I would document the experience any way.